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What we measured.

Every case below is a real client and a result that was actually measured.

Our clients have not agreed to be named. So we publish their sector and their region — never a company name, never a logo, never an invented review.

Plumbing — independent tradesperson

an independent plumber, Paris region

24/7 AI phone line

Starting point

On site all day, the plumber simply cannot pick up. A large share of incoming calls went unanswered — and a customer who gets no answer calls the next company on the list.

What we set up

A voice agent answers 24/7, qualifies how urgent the job is (active leak versus quote request), books the slot straight into the calendar and sends a confirmation text.

Measured result

  • +35% more appointments booked
  • no unanswered calls left, weekends included
  • around 1 hour a day freed up from calling people back

“I used to lose 3 or 4 calls a day just from being under a sink. Now everything gets handled, even at 10pm.”

the owner — an independent plumber, Paris region

Dental practice

a dental practice, Paris region

24/7 AI phone line

Starting point

An overloaded front desk, a high no-show rate, and patients unable to reach the practice in an emergency.

What we set up

The agent books appointments, sends an automatic reminder 24 hours ahead, and tells genuine emergencies apart so it can alert the practitioner. Anything clinical is escalated to a human: the agent stays on the administrative layer only (stated reason, contact details, time slot).

Measured result

  • −25% no-shows
  • front desk back to welcoming patients in person

“The automatic reminders changed our daily routine — we no longer spend the whole day on the phone.”

the practice manager — a dental practice, Paris region

Chartered accountancy firm

a chartered accountancy firm

AI visibility (GEO)

Starting point

More and more prospects now ask an AI assistant directly ("who is the best accountant near me"). The firm appeared in none of those answers, while peers did.

What we set up

We restructured the website and online listings into the format generative engines quote best, then monitored the firm's appearance in ChatGPT, Perplexity and Google AI Overviews answers on an ongoing basis.

Measured result

  • the firm now appears in generated recommendations for "accountant + city"
  • +20% new enquiries identified as coming from an AI search
  • visibility that no longer depends on classic search rankings alone

“In a meeting someone asked us whether we were indeed the firm 'recommended by ChatGPT'. We did not see that coming.”

the partner — a chartered accountancy firm

Beauty salon

a beauty salon

Google review machine

Starting point

No structured feedback after a treatment. Google reviews arrived at random, and often only from unhappy customers.

What we set up

An agent contacts every customer after their appointment, collects their feedback, flags dissatisfaction for a personal follow-up, and invites satisfied customers to leave a review in one click.

Measured result

  • four times as many Google reviews collected in two months
  • average rating held above 4.7/5
  • unhappy customers contacted before a negative review goes public

“We finally have a real picture of what our customers think, not just the extremes.”

the owner — a beauty salon

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