What kind of calls can the agent handle?
The ones that do not need your expertise: where a file stands, which document is missing, what the next deadline is, how to send something over. The rest goes to the person in charge.
Mid year-end close, nobody picks up.
An accountancy firm takes its calls at the worst moment: during deadlines. Digital Evolution installs a phone line that absorbs the routine requests — a document, a date, where a file stands — and passes the rest to the right person.
Book a free auditWhat the calls nobody answers cost you
Three numbers, no email address to hand over. The whole calculation is shown.
Assumptions
They are shown and editable. Nothing is hidden inside the result.
Deliberately cautious: a missed call is not a lost customer. Many people call back, dial the wrong number, or were never going to buy.
Estimated yearly loss
€243,000
around €20,250 a month
The calculation
18 calls/day × 30% unanswered × 250 days × 20% genuinely winnable × €900 per job
An estimate built from the values you just entered. It is not a promise, and not a figure observed at one of our clients — it is arithmetic you can redo by hand.
Book a free auditWhat people ask us
What about client confidentiality?
The agent stays on the administrative layer and opens no accounting document. It identifies the caller, notes the request and passes it on. Nothing else is collected or kept.
Is a firm visible when someone asks an AI?
More and more business owners ask an AI assistant directly. We establish that as a finding during the free audit, by asking generative engines three questions a client would ask — and the finding carries a date, because those answers change a great deal from one day to the next.
happia.fr — analysis of 530,000 citations, collected in September 2026.
Can we contact clients from an old portfolio?
Yes, with dormant customer reactivation, from your own client file. Never a bought list, and every message carries a way to unsubscribe.
How long does it take to install?
Seven days between the audit and the first call answered.
How much does it cost for a firm?
The phone line is included in the Standard (€590/month) and Complete (€890/month) tiers, on a 3-month commitment. A 30-day pilot, from €290 to €490, lets you start with no subscription committed.
What we measured in this trade
Our clients have not agreed to be named. So we publish their sector and their region — never a company name, never a logo, never an invented review.
Chartered accountancy firm
a chartered accountancy firm
AI visibility (GEO)
What we set up
We restructured the website and online listings into the format generative engines quote best, then monitored the firm's appearance in ChatGPT, Perplexity and Google AI Overviews answers on an ongoing basis.
Measured result
- the firm now appears in generated recommendations for "accountant + city"
- +20% new enquiries identified as coming from an AI search
- visibility that no longer depends on classic search rankings alone
“In a meeting someone asked us whether we were indeed the firm 'recommended by ChatGPT'. We did not see that coming.”
Where we work
Digital Evolution is based in Paris and London. Installation and follow-up are done remotely: the firm has nothing to change about how it works on go-live day.
Digital Evolutioncontact@digital-evolution.fr
How many calls does your firm absorb for nothing?
Thirty minutes to count, and to look at what AI engines answer when someone searches for a firm near you.